Do I need to register before purchasing from Tmart?
You can straightly add the items into shopping cart and then click: skip to checkout before payment. However, we suggest that it would be better to create an account before purchasing, as we always send some useful coupon codes to our members.
Welcome to Tmart! Tmart aims to facilitate your work and delight your life. We are proud to provide you with a wide selection of products at low prices. Here you’ll find electronics such as digital photo frames, chargers, laser pointers, flashlights, cell phones, car accessories, cameras, game accessories and more. Enjoy your shopping here and take your favorite products home at a competitive price with worldwide free shipping! We also make every effort to offer you efficient and comprehensive customer service. If you encounter a problem, our responsive and professional customer service team is always ready to help you. Tmart hopes to become your friend!
Why shop at Tmart?
1.What payment methods can I use?
Currently, you can pay using PayPal, Webmoney, Visa, MasterCard, American Express and Discover.
2. How do I pay with PayPal?
PayPal is a secure and trusted payment processing service which allows you to shop online. PayPal can be used at Tmart.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express).
Paying with PayPal
* Select PayPal as your payment method.
* Click “Place Order”
* You will be directed to the PayPal website where you can complete your payment.
3. My Country Isn’t Available In PayPal!
Normally you can register free for an account at www.paypal.com. If you have a PayPal account, but you are having problems with sending money or logging into PayPal, you need to speak to PayPal customer service and not us. If PayPal is not available in your country, it does not matter. You can pay us via credit card.
4. How do I pay with my credit card?
When placing your order, select the credit card you wish to pay with and you will be directed to a secure payment page. Then simply follow the on-screen instructions.
5. Pay Securely
Select the credit card you want to use, enter the required details and click “Place Order”.
- Why is my credit card payment failed?
Payment with credit card may fail because of bank authorization and anti-fraud systems. If you have this kind problem, you should contact your card issuing bank or PayPal directly.
Shipping FAQ
Can Tmart expedite the shipment?
If you want to receive products sooner, you can choose other shipping methods. Of course, you must pay for that and the charge depends on your shipping destination and package weight.
Tmart.com supports 217 countries’ shipment around the world. But due to the economic sanctions, the following countries could not trade with us temporarily.
Burma (Myanmar)
Cuba
Iran and Sudan
Western Balkans
Belarus
Cote d’Ivoire
Democratic Republic of the Congo
Iraq
Liberia (Former Regime of Charles Taylor)
North Korea
Sierra Leone
Syria
Zimbabwe
Besides, some payment methods are restricted by some countries, thus customers may not use these payment methods to pay. For example, if the registration country of your PayPal account is different from the country of the shipping address you filled, you cannot use PayPal to pay for the order.
Worldwide Free Shipping
Worldwide Free Shipping is guaranteed to global online consumers. Our three important warehouses are located in United States, United Kingdom and Hong Kong.
Shipment from Hong Kong Warehouse
All items receive worldwide free shipping. Order which its value is more than $30 will be upgraded to free tracked shipping automatically.
Shipment from US Warehouse
Free tracked shipping is provided for all packages shipped from US warehouse.
How to handle customs and taxes issues?
All the orders of tmart are processed at US, Britain and Hongkong warehouse. There is no sales tax or duties imposed for orders shipped from Hongkong warehouse. However, according to California and New Jersey laws, customers from above states should responsible for 7% sales tax.
Statistically, well less than 1% of all Tmart orders have ever got opened by the Customs in customers’ countries. If the package is checked by their country’s customs office when the item arrives in their countries, however, customers are responsible for import duties, tariffs and taxes.
Although the chance of packages being Customs assessed is small, Tmart strongly encourages all customers to check with their local Customs office for any potential import taxes, duties and tariffs. In addition, some products may require special licenses or permits to import (such as: high powered lasers). Tmart is not responsible for products being confiscated by the Customs in customers’ countries.
Coupon FAQ
What are the coupon restrictions?
* Coupons are NON-transferable, NON-refundable and NOT redeemable for cash.
* Coupons CANNOT be combined. One coupon only can be used for one order. Besides, a coupon can be applied to the same item, excluding special products in the same order. For example, if a customer orders a product A1 with a special discount of 10% and product A2, coupon is only available to product A2.
* Coupons must be activated within the specified promotional period.
* Coupons can be used on all items on Tmart.com unless specific usage rules. Specific rules of coupon usage vary with promotion. Please see the usage rules for the relevant promotion for more details.
* To redeem the coupon, choose the corresponding coupon you obtained in the coupon box when checkout.
* In case of order cancellation, the coupon will be available for next order before the coupon expired.
Restriction on Coupon Usage
* Coupons can be used on specified categories or specified products, such as all items on electronic.
* Coupons can be used within valid date. For example, a coupon remains valid until March 31, 2011.
* Coupons are subject to the minimum order amount (the amount of special offers are not included). e.g., the order reaches to $100.
* Quantity limitation on coupons. e.g. coupons have the circulation of 1000. Under this circumstance, the 1001st customer can’t get a coupon.
* Quantitative restriction on coupons for every customer. For example, one customer can use a coupon once only.
How do I use Zeetatech’s coupons?
When you find an available coupon and you want to use it, just click the provided link on the shopping website. And then you will get a “coupon code”. When checkout, with this provided “coupon code”, you can get your discount automatically applied to your order.